Mira Intelligence

Privacy Policy

Last updated 24 September 2026

Mira holds very little personal information: the details you send when you ask for a quote, and the work email and sign-in records of the people who use Mira. This page explains what we collect, why, where it goes and how to reach us about it. We never sell personal information.

01Who we are

Mira Intelligence (ABN 57 118 103 178) is a registered business name of a sole trader based in Sydney, Australia. We run the Mira competitive-intelligence service and build Power BI dashboards for FMCG companies. In this policy, “Mira”, “we” and “us” mean Mira Intelligence. We handle personal information in line with the Australian Privacy Principles.

02What we collect

WhatExamplesWhy

Quote requestsYour name, work email, company, what you’re interested in and your message, plus the IP address and browser the request came fromTo prepare your quote, reply, and filter out spam

Client accountsWork email address, your name if you give it, and the organisation you belong toTo sign you in to your organisation’s workspace

Service useSign-in times, the pages and features you use, and security logsTo keep the service secure and reliable, and to improve it

EmailsMessages you send usTo reply and keep a record

Website visitsServer logs of IP address, browser and pages requestedSecurity and troubleshooting

Mira’s market data (shelf prices, promotions, product listings and catalogues) comes from publicly available sources and isn’t about people. Data a client provides for a Power BI project is that client’s business data, handled under their agreement with us. We don’t collect payment card details, government identifiers, or sensitive information such as health data.

03How we use it

To reply to your quote request and follow it up.
To give your organisation’s users access to Mira and deliver what it subscribes to.
To keep Mira secure, investigate misuse and keep audit records.
To answer your questions and provide support.

We don’t sell, rent or trade personal information, and a quote request never adds you to a mailing list. If we ever send product news to clients, every email will say who it’s from and include a working unsubscribe.

04Cookies

miraintel.com.au sets no cookies and runs no analytics or advertising trackers. Cookies appear only when a client signs in: one to keep you signed in, and a short-lived one during Google sign-in.

05Who helps us run Mira

These providers handle personal information only to deliver their service to us:

ProviderWhat they doWhere

HetznerHosts our serversFinland

BackblazeStores our encrypted backupsUnited States

GoogleGoogle sign-in and our business email inboxGlobal

CloudflareDomain name service and incoming email routingGlobal

ResendSends our emails, such as sign-in linksUnited States

SlackTells us when a quote request arrivesUnited States

AnthropicAI analysis of market data. No personal information is sentUnited States

We will also disclose information if the law requires it.

06Information stored outside Australia

Our servers are in Finland, and several of the providers above are in the United States or operate globally, so your information may be stored or processed outside Australia. We use established providers and take reasonable steps to make sure they protect it.

07Security

We use encrypted connections, encrypted backups, access controls, rate limits, monitoring and regular updates. No system is perfectly secure, but holding very little personal information keeps the risk low. If a breach is likely to cause serious harm, we will promptly tell the people and clients affected.

08How long we keep it

Only as long as we need it: quote requests while we discuss the work with you and for a reasonable time after, client accounts for the life of the engagement, and logs for a limited period. When a client leaves, we delete or return their data as agreed.

09Your choices

You can ask to see the personal information we hold about you, correct it, or delete it. Email hello@miraintel.com.au and we’ll respond within 30 days. If you have a concern, please tell us first so we can fix it. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.

10Changes

If we change this policy, we’ll update the date at the top, and tell clients about any material change.

11Contact

hello@miraintel.com.au
Mira Intelligence, ABN 57 118 103 178, Sydney, Australia